15 Pointed Questions to Ask Before You Choose Your Insurance Agent
Choosing the Right Insurance Agent
- Does the insurance agent understand the unique requirements of my business? How many businesses like mine does he/she insure?
- What experience does the staff have? How do I know if they are up to date with all the new coverage and hazards I face? Does the staff train more than the State requires? Does the agency personnel have advanced insurance designations?
- Does the agent use only “A” or better rated companies?
- What backup can I count on when my personal agent and his/her staff are out of the office for even one day?
- What does the agent do to make sure I’m properly covered?
- Our rapid growth creates the concern we may pick up a new property or risk and not be properly covered. How can the agent ensure that future exposures are properly covered?
- What happens when I have a claim?
- Are payment terms convenient to how I do business?
- So I save time and have one responsible insurance person, does the agent/agency have the expertise to service all my insurance needs and answer all my insurance questions?
- What extra services can I expect from the agent? Is there a charge?
- What are my rewards for loyalty?
- How easy and hassle-free is it to work with the agent? How many “handoffs” will I get when I call the agent’s office?
- If I want or need additional coverage, how long will it take the agent to respond?
- Will the agent provide my cost breakdown per location or department if I need it?
- How can the agent assist me in training my staff to control losses?
Do your answers suit the way you like to do business?
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